Support

We are here for you!

I have a question about my order, how can I reach you?

Have you already checked whether your answer is in the FAQ? If not, please contact us by sending a message to Order@Zero-3.com, don't forget to include your customer number and order number. We aim to respond within 48 hours.

I have a general question or a question that is not included in the topics mentioned. How can I reach you?

For general and/or off-topic questions, please send a message to Customerservice@Zero-3.com We aim to respond within 48 hours.

Frequently
Asked Questions

By logging into your account you can change your details, including your address. You can also specify a different delivery address when ordering.

We prefer that delivery take a maximum of 5 working days to avoid disappointments.

Because we do not have a large storage capacity and offer a fairly large range, we cannot have everything in stock. We are then forced to order more from the wholesaler.

Of course you can! Once your order has been shipped you will receive a message with a track and trace code.

That's certainly possible! Please note: The return period is 16 days. Read more about this in our Refund and Returns Policy.

Address

Office Hours

Free Delivery

From €199,99

Return

Within 16 days